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Posts tagged ‘Chick Fil-A’


Leadership Thoughts #3 Results verses Relationship

As you lead throughout the day, do you find yourself motivated more through positive relationships or positive results? Obviously most leaders want to see positive results in their organizations. For corporations, these positive results may be defined in profitability or efficiency; however other organizations may look to attendance or population growth as a positive result. While organizations as a whole typically measure success through positive results, individual leaders may find that they are more drawn to the relational side of leading. While most leaders aim to influence and lead people, their styles are different when it comes to naturally valuing relationships or results. Even though leaders might be drawn to one side of the spectrum, some of the best leaders are able to find a balance between the two. Valuing relationships AND results is the fourth key in becoming a servant leader according to Mark Miller’s SERVE Model.



Think of relationships and results as the “love languages” of a leader. For a leader that values relationships, having a deep conversation with one of his team members could potentially energize and refresh him. Even better, when the leader sees growth and progress from that individual, he feels recharged and might even find purpose in his otherwise mundane responsibilities. These leaders tend to manage through influence and easily find common ground among the team. Often motivating their team through personal and professional development; this leader can easily make a champion out of the underdog as he determines what motivates each player, and relates that to the common goals of his team.

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